Privacy Policy

Last Updated: March 24, 2026

Welcome to PMS Web Technology. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including ParulOcr3™, ParulConverter™, and our AI-powered tools.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or contact us. This includes:

Personal Identity Information: Name, surname, username, and profile photo.
Contact Information: Email address, mobile number, and physical address (City, State, Country, Postal Code).
Service Data: Files, documents, or images you upload for processing (OCR, font conversion, background removal, or AI generation).
Payment Information: Transaction details processed through our payment gateway partner, Razorpay. We do not store your full card details on our servers.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our services.
To process your transactions and manage your subscriptions.
To improve our AI algorithms and service accuracy.
To communicate with you regarding updates, security alerts, and support.
To comply with legal obligations.

3. Data Retention and Security

We implement robust security measures to protect your data. Your uploaded files for OCR or AI processing are stored temporarily and are typically deleted after processing or after a short retention period as required by the specific service.

Your account information is retained as long as your account is active. We use industry-standard encryption to protect sensitive data during transmission.

4. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

Payment Processing: We use Razorpay for secure payment transactions.
Analytics: To monitor and analyze the use of our Service.
Map Services: We use Google Maps API for location-based features.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies

We use cookies to enhance your experience, remember your preferences, and maintain your session. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to access, update, or delete the personal information we have on you. You can manage most of this directly through your User Dashboard. If you wish to be informed what Personal Information we hold about you or if you want it to be removed from our systems, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: parul@pmswebtech.com
By Phone: +91 9898748722
By Visiting our Contact Us page.